Those who have worked in medical fields for a long time know that the move toward keeping information in the cloud has been an extremely positive one. Fewer errors and mix-ups, more complete records, and greater ease when transferring information from one office to another are just a few of the positive benefits of keeping your medical billing process in the cloud.
Many practices have opted to hire a medical bill collections company such as Advanced Reimbursement Solutions to deal with bill collection processes for them. As with any online activity, security is of the utmost concern. You must make sure that the company you hire for medical bill collections has a high level of security and integrity so that information is not stolen. So, what kinds of online security concerns should you keep in mind when hiring a medical billing management company?
Encryption
Encryption is a basic internet security measure through which information is encoded so that it cannot be read by outside parties. There are several different levels of encryption, which basically refers to the complexity of the “code.” A range of companies, apps, and programs use encryption, ranging from banks to messaging apps to proprietary companies. Make sure that your medical billing company is using a high-level of encryption so that your patients’ data cannot be stolen.
HIPPA Compliance
HIPPA has set forth a variety of guidelines related to how medical billing specialists deal with private patient information when collecting medical reimbursements. HIPPA covers not only the ailments and treatments of a patient, but also the fees that the patient has paid and the specific clinics and practitioners a patient has visited. It’s important that your medical billing company has expertise in HIPPA compliance so that your patients’ and your practice’s safety and privacy is ensured.
Cloud-Based Back-Up in More Than One Location
When you store information in the cloud, there is a physical back-up, a server, that physically exists. Make sure that your medical billing company stores information in a cloud that has more than one back-up location. This is extremely important due to floods, fires, and other disasters that can damage a physical server.
Client Communication
Any company you work with should have your interests in mind and be available to you through simple communication methods. With clear communication, any concerns you have can be cleared up right away.
Advanced Reimbursement Solutions helps practices like you collect reimbursements from HRA accounts. Call us today so that one of our team members in Wilmington or Phoenix can connect our expertise with your medical billing needs safely and securely.