When a healthcare facility finds that medical coding and billing is becoming a challenge, they’ll often choose to outsource the medical billing process to an external service provider. Typically the choice to do so is made when facilities find that revenue is steadily decreasing, there are compliance or ongoing training issues, or the overall process internally has become inefficient.
The choice to outsource then allows the practitioner or health facility to focus on the care of patients, while revenue and billing are left to highly trained experts. Once in a while though, the facility can make mistakes while outsourcing their billing.
Here’s what you want to avoid:
1. Choosing medical billing companies with a poor reputation or too few credentials
It’s not easy to see the forest for the trees when shown outstanding metrics and appealing add-on services. However, you’ll want to be sure to review all of the offerings and credentials when it comes the medical specialty provided. You can rest assured that our staff is fully trained with ongoing training in new procedures and protocols.
2. The contract
When you’re signing on with our medical billing specialist, try to avoid getting too caught up in the sales process while not thoroughly reviewing your contract. It’s important to carefully read, everything. You’ll also want to be sure to review the service agreement. Make sure it’s amenable to your practice. Get the name and contact information for the person who will be your primary point of contact for any service issues that may crop up, that way you can be sure they’ll be handled swiftly.
3. Overlooking testimonials and reviews
Gathering a handful of references, followed by calling and having a conversation about the company, is the only way you’ll get full insights as to whether or not this is the right medical billing company for your practice. When you contact us, feel free to ask us whatever questions you may have. We understand that you only want the best of the best for your practice, and we are at the ready to address your questions and concerns.
At Advanced Reimbursement Solutions in Wilmington and Phoenix, we pride ourselves in the services we provide and the relationships we build with our clients. For more information on our first-class medical billing services, contact us today!